Computer Club AGM About the Tech Mates What is a Tech Mate? Our Tech Mates are experienced industry specialists who are volunteering to help you with your tech devices. They may have specific ITC experience in the computing industry or may have had broad experience in a technical role that involved computing devices. Our Tech Mates are screened for skills and security by outside volunteer provider and then interviewed by nominated Committee members before entering Computer Club service. If you make a booking for a visit at your residence, make sure that you know who is coming and check the name on their badge to be confident that it is one of our trusted helpers. Current Tech Mates. Russ, Don, Ray 1, Ray 2, Wynston, Omesha, Sajith

Computer Club AGM References Reference Sites. This is a PDF document that lists websites that are used to check information so that the club can provide accurate and up to date information to members. The document will be updated from time to time as needed to keep up with all relevant technologies and recommendations. This information is provided so members can have confidence in Computer Club advice and so that the original sources may be accessed for further information if desired. The document can be downloaded to read on screen or printed by clicking the Reference Links box below. Note that when the file is downloaded, the various links in this document will work and redirect an enquirer to the selected Web Site. There are cases where members of the Committee or Tech Mates will provide an opinion based on their own experience as this may be the most practical way to provide an answer to a member problem. Reference Link to download PDF list with Government/Technology/Security/Tech Sites

First Aid (Help with Technology) First Aid for your Technology Sorry, but the fixes here are not for yourself but for your ailing technology. We list some simple actions you can try that might get you out of trouble and save booking and waiting for a CC Tech Mate. This saves us both time and hopefully you will learn a little more and get confidence in your devices. If one of the fixes seems to fit, click on it to take you to a page of detailed steps. You can read these from the screen or click on a link on the same page to print a copy to read as you follow the steps. Select your Topic/Question from the options below to search for answers. Remember you can always contact the Club and arrange for a Tech Mate to help you resolve your issue. FAQ TOP Scam Awareness Internet Connected Devices Desktop/Laptop Computers Mobile Phones or Tablets

COMMUNICATION The club journal, Club Connect and technology update emails are only available to current financial members through email. Printed copies can only be made available on personal request at the Lober House club rooms. This service is aimed primarily at club members in Residential Care who may not have convenient email access. Club Connect is a monthly topical journal that gives Computer Club members insights into current technology issues in a readable format. It covers technology news, computers, mobile devices and some technology basics. When available, there are pre-loved items advertised for sale at clearance prices. Computer Club members also receive PIC emails which are the ‘President’s Irregular Communication’ which are sent on a needs basis when urgent or important communication to members is required. Members are encouraged to communicate with the club via email, phone, in person at Reception or by contacting any member of the Committee. Back to Home

Computer Club AGM Mobile Phones or Tablets First Aid Here are some common issues that may affect mobile phones and tablets Click on the option that seems closest to your issue. Clicking on any of the links below will start a download of a document in PDF format that you can read on the screen or print if that is more convenient. Remember that you can always call and book-in assistance from one of the Computer Club's Tech Mates if additional help is needed. First Aid for Mobile Phones or Tablets

Computer Club AGM << Back to Club Room Upcoming Events 1

Shop and Services Simply click on an item below to be taken to the relevant details Regarding Payments, the Club has a contactless payment receiver at the Reception desk. We encourage payments by touch-and-go Credit / Debit cards rather than cash, for convenience and to reduce the risk of infection contact through the use of notes and coin. Greeting Cards Name Badges USB sticks Stylus to assist with touch screens Mouse pads Wallet magnifiers Printing and Scanning Services File copying to Media and Data Copies Greeting Cards A large range of greeting cards is available for purchase with envelopes - Birthday, Christmas, Easter, Get Well, Sympathy, etc. Come in and browse our selection. Still only from $1 each. Personalised cards can also be designed and ordered for a negotiated fee. Photos and selected images can be added to further personalise. Greeting Cards Name Badges Round metal badges with either a pin or magnet fastenings are available for order: $3 for pin $6 for magnet We can make one at a time OR in quantity for groups and Clubs. Name Badges USB Sticks 16GB USB - $12 64MB (small capacity) - $3 USB Stylus Mobile phones and tablets are not designed for senior's older fingers. A stylus is a cheap helper and makes makes tapping so much easier. Stylus Mouse Pads High quality mouse pads. Smooth easy glide surface for mouse. Gripping surface to stick to desktop, $4 ea. MouseP Wallet Magnifiers A credit card sized magnifier, slips into wallet or purse. 2 for $1 WalletM Printing and Scanning. Small print runs on A4 plain paper; grayscale (B&W) or colour. Plain text pages or pages with text and images: $1.00 + .05 cents per page (grayscale) $1.00 + .10 cents per page (colour) Double-sided printing counts as 2 printed pages per page of paper. This is a convenience service for members and does not provide print runs for promotional flyers or pamphlets for clubs and events. We do not offer to print grayscale (B&W) or colour photo-prints as these are better sourced from photo printing services which have long-lasting inks. Scanning in our fast document scanner to PDF file; Up to 10 A4 pages for free Scanning of more than 10 pages at $1 for each extra 10 pages or part thereof. The scanned file will be copied to your USB stick or emailed to your personal email. VHS 35mm Library File copying to Media This service copies files on your computer to storage like a USB stick as a back-up or extra copy. A back-up to your own USB stick or drive is free if you have booked to have your computer or mobile device reset or data transferred to a new device. File copies include a Data Copy and Device fee as detailed below: Data Copy Fee Data Fee (this is because it takes more time for more data) Free if less than 200 MB 200 MB to 1 GB $1.00 More than 1 GB $1.00 for each additional 1 GB (i.e. 1.5 GB to 2 GB= $2.00 etc..) Device Fee From your device to your own USB drive or USB stick; free. From your USB stick to your other USB stick or USB drive; $1.00 (We have to set up and use our own computer and delete later) Back to Top

Computer Club AGM Meet the Committee What is the Committee? The ARV CC Committee has the responsibility of making sure the club runs in a way that gives the greatest benefit to all its members. All committee members are volunteers from either a Castle Hill Village or Glenhaven Green village. The Committee operates under the ARV Computer Club Constitution. A copy can be downloaded from this link. How do I nominate for a Committee Position? Before each Annual General Meeting (AGM) there is a call for nominations to the committee and on the nomination form different committee roles are detailed. Anyone can be nominated for the committee if they believe they have skill useful to the position they have chosen. We encourage anyone with appropriate skills to consider standing for a committee position. It is important to realise that we need a range of skills, not just in computing and technology. You can download a copy of a nomination form from this page to read about the positions. Note that an updated nomination form is issued just before the next AGM. The 2025 AGM will be held on 16th September, from 130pm in the Menzies Room. The Nomination Form and Committee Task descriptions are available from the links below: Nomination Form- Click here. Committee Task Descriptions - Click here. How are nominees chosen? The Committee has a maximum of 20 persons sitting in any one year. Unless there are more than the required number of people for each position, nominees are directly appointed. Where more than one person nominates for a single position, a vote is taken by the outgoing committee to decide the outcome. How long does a nominee serve on Committee? All positions are declared vacant during the AGM and nominations for the next 12 months are considered. Thus anyone can serve a minimum of 12 months and continue in service with continuing nomination. 2025 Committee Members You may contact a committee member through the club by phone or email. The contact details are listed in the footer below. Just leave a message and they will reply during Club busi ness hours. Name Position Responsibilities Brian President The overall management and direction of the Club activities and services Secretary Manage Club Administration Elizabeth Treasurer Manage the Club's finances, financial records and office organisation. Geoff Membership Manage membership and the website Ruth Reception Reception Desk, Bookings, Payments and Office Support Chris Reception Reception Desk, Bookings, Payments and Office Support Melanie Welfare Supporting Club members managing illness Rita Reception Reception Desk, Bookings, Payments and Office Support Jan Village Rep Representing club issues to or from Glenhaven Green

Computer Club AGM Here are some common issues that may affect Windows based systems. Click on the option that seems closest to you issue. Remember that you can always ask for assistance from one of the Computer Club's Tech Mates if additional help is needed. Here are some common issues that may affect Windows based systems. Click on the option that seems closest to you issue. Remember that you can always ask for assistance from one of the Computer Club's Tech Mates if additional help is needed. Desktop/Laptop Computers First Aid Here are some common issues that may affect desktop and laptop computers. Click on the option that seems closest to your issue. Clicking on any of the links below will start a download of a document in PDF format that you can read on the screen or print if that is more convenient. Remember that you can always ask for assistance from one of the Computer Club's Tech Mates if additional help is needed. My desktop computer will not turn on My laptop computer starts, turns on for a few seconds bit then goes blank My laptop uses the battery very quickly My desktop computer has a blank screen even though it is turned on

The Gatehouse Sessions. What are they about? When are they on? References Some background on our information sources How we verify our advice to members Self Service This page provides lists of Apps that may be useful. Many are free to use on your device About Tech Mates Learn about the Tech Mates and how they can help you Meet the Committee About the committee; what it does and how it works Meet the committee members Understand the AGM

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